DELSE USER AGREEMENT

Date of the last edition: July 14, 2021



1. TERMS USED IN THIS USER AGREEMENT:

1.1 "Company" shall mean DELSE, Inc., a legal entity registered under the legislation of the United States of America, which is the sole owner of the Mobile Application. The Company lawfully manages the Application. The exclusive intellectual property rights to the Mobile Application belong to the Company. In accordance with the terms of this Agreement the services to Users are provided by the Company on its own and/or with the involvement of third parties.

1.2 "Agreement" shall mean this user agreement with all appendices hereto;

1.3 "Application" or "Mobile Application" shall mean the software designed to work on smartphones, tablets and other mobile devices that provides access to the DELSE parcel delivery service. The Application can be downloaded on a free-of-charge basis to the User's device from such online Application Stores as App Store, Google Play etc. The rights to the mobile application belong to the Company. Any reference to the "Application" or "Mobile Application" in the text of the Agreement shall mean "DELSE Application".

1.4 "Services" shall mean the services provided by the Company to Users through the Application in accordance with the terms of this Agreement.

1.5. "Announcement" shall mean the information about the Parcel, the relevant terms of delivery, the required delivery point or the route of the Carrier.

1.6. "User" shall mean any legally capable individual of age who has installed the Application on a mobile device and passed the registration procedure in order to receive the Company's Services. The User may receive the Company's Services in accordance with the terms of this Agreement, including for sharing their own Content or for communication with other registered Users. The same User can act as the Carrier and as the Sender.

1.7. "Carrier" shall mean an Application User who offers the service of transporting the Sender's Parcel;

1.8. "Sender" shall mean an Application User who places a request for the delivery of a Parcel to the point designated by such a User.

1.9. "Recipient" shall mean the person to whom the Sender sends the Parcel. The Recipient is not obliged to be a User of the Application.

1.10. "Website" or "Site" shall mean Internet-based information portal located on the Internet at https://delse.net, containing the information about the Application and the documents governing the relations between the Company and Users.

1.11. "Company's Content" shall mean a text or graphics, interfaces intended for the User, visual interfaces, photos, sounds, illustrations, computer code (including html code), programs, software, products, information and documentation forming intellectual property of the Company and/or third parties.

1.12. "User Content" shall mean a text or graphics, any data in the interfaces intended for the User, visual interfaces, photos, sounds, illustrations, products, information, and any documentation published by Users and/or distributed and/or exchanged by them in any way through the Application.

1.13. "Application Administration" shall mean authorized employees of the Company, as well as other persons duly authorized by the Company to manage the Application and provide the Services to Users when using the Application in accordance with the terms of this Agreement.

1.14. "Rating" is a numerical indicator of the user's reliability (the level of trust to him). there are two types of user'srating in the application: the Carrier Rating and the Sender Rating.

2. GENERAL PROVISIONS

2.1. The Company is the owner of the DELSE mobile application intended for the delivery of parcels. The DELSE mobile application makes it possible to determine the terms of delivery of a parcel and to exchange information between Carriers heading to a certain locality and Senders who need to deliver a parcel on the same route. The purpose of such interaction between the Carrier and the Sender shall be delivery of the Sender's parcel.

2.2. This User Agreement (hereinafter referred to as the "Agreement") is concluded between the Company and an individual who has expressed his/her will to register as a User of the DELSE Application.

2.3. The terms of the Agreement are a public offer, i.e. the Company's offer to conclude an Agreement on the terms set by the Company.

The terms of the Agreement can only be accepted by the User by accession to the Agreement in general.

2.4. This Agreement is a standard form contract and in case of acceptance of the below listed conditions an individual (User) acquires the status of the customer under the Agreement, agrees to comply with the terms of this Agreement, supplements and appendices to this Agreement which form an integral part hereof.

2.5. The date of conclusion of this Agreement by the Company and the User is deemed to be the moment of acceptance (approval of the terms) of the User Agreement when registering in the Application.

2.6. Any interaction of the User with the Application (including, but not limited to: registration, verification, posting of any information, transfer of funds to the Company for the services provided, actual use of the Application) also confirms the User's unconditional consent to all the terms of this Agreement (including its appendices). Such interaction with the Application is a full and unconditional acceptance of this Agreement. Ignorance of the terms of the Agreement does not release the User from responsibility for the failure to comply with such terms.

2.7. After the conclusion of this Agreement, the Company grants access to the Application features under the terms set out in the Agreement.

2.8. The Company reserves the right to introduce changes to the Agreement and/or withdraw the Agreement at any time at its sole discretion. If the Company makes changes to the Agreement, such changes take effect from the moment the amended text of the Agreement is posted on the Internet on the Website and/or in the Application, unless any other time limit for the changes to take effect is stipulated in the event of such placement.

2.9. The current version of the User Agreement is available on the Website and/or in the Application. Continued use of the Application (any further interaction with the Application) means that the User agrees to the amendments introduced to the Agreement.

2.10. If the User does not agree with any of the terms of this Agreement and/or does not intend to observe the terms of this Agreement (or of the new version of the Agreement), s(he) shall not be entitled to use the Application features. The User must stop using the Application and leave it.

2.11. The Application Administration has the right to refuse to register any User and/or prohibit the use of the Application at any time in case of violation of the terms of this Agreement, current legislation, legal rights and interests of the Company and third parties.

2.12. By entering into this Agreement, the User understands and agrees that the Company is not a party to civil law relations or other obligations and arrangements between the Users, or the User and the state, and performs exclusively the functions stipulated by this Agreement.

3. SUBJECT OF THE AGREEMENT

3.1 This Agreement sets out the terms and conditions for using the Application and providing the Services by the Company to Users.

4. THE PROCEDURE FOR SERVICE PROVISION

4.1. The Company provides the Services only for the Users registered in the Application. The Services provided by the Company to Users include, but not limited to, the following:

providing an Application for free download from online Application Stores;

ensuring the functioning of the Application, from the moment it is downloaded and installed until the moment it is removed from the mobile device;

enabling the exchange of text messages with other Users using the Application;

making possible publication and viewing of Announcements;

enabling interaction between the Sender and the Carrier in order to determine the terms of delivery of a Parcel;

enabling information and technical interaction between Users and the Application Administration;

4.2 The Company guarantees the availability of the Application and/or the provision of the Services on a 24-hour basis.

4.3 The Company grants the Users a non-exclusive and an inalienable right to use the software ensuring functioning of the Application.

4.4 The Company provides the Services on a fee-paid basis. The procedure and the amount of remuneration payable to the Company are set out herein.

5. TERMS AND CONDITIONS OF THE APPLICATION USE

5.1 Registration in the Application (creating an account). Rules for registration in the Application

5.1.1. A person who wants to become a User must complete the registration procedure on the corresponding page of the Application. When registering in the Application, the User shall provide reliable, complete and accurate information about himself/herself in the registration form (questionnaire) and periodically update such information to ensure its relevance and completeness. The User undertakes not to mislead the Company and/or other Users about his/her identity, and not to post addresses, e-mail addresses, passport details/registration data and other information of any third parties in the Application. As for the indication of an incorrect e-mail by the User, the Company shall be entitled to deny such User further access to the Application.

5.1.1. Only the Users who have reached the age of majority may register and use the Platform. By creating an account in the Application, the User guarantees that s(he) has attained majority.

5.1.2. From the moment of Registration in the Application, the User gives his/her consent for the Company to use the personal data of the User, specified by him/her during Registration for the purpose of their processing in order to ensure Application functioning, as well as to provide informational support to the User. The procedure and conditions for using the User's personal data are determined by the Privacy Policy (Appendix 1), which forms an integral part of this Agreement.

5.1.3. The User agrees that the actions performed in the Application after User Authorization are recognized as User actions. The User shall be fully responsible in accordance with this Agreement and current legislation for any actions performed by him/her with the use of his/her account, as well as for any consequences that such use may have caused or has actually caused.

5.1.4. By registering, the User agrees to receive information messages to the e-mail address specified during registration.

5.1.5. The Company strongly recommends using complex Passwords that consist of at least eight (8) characters and include both lowercase and uppercase letters, as well as numbers. The User is obliged to take appropriate measures to save the account, including the Login and Password, and is fully responsible for all actions performed in the Application under his/her account (login and password). The User must immediately inform the Company of any actions that have become known to him/her, or of cases of access to the Application by third parties under the User's account. The Company is not held liable for the violation of the User's rights by third parties who have obtained unauthorized access to the User's Login and Password.

5.1.6 The User is responsible for observing third-party rights (tangible and intangible) regarding the information transmitted (provided) to the Company at the time of User registration, while using the Application and receiving the Company's Services. The User independently assesses the legality of his/her use of the Application and the Services provided by the Company, including in terms of applicable effective laws.

5.1.7. When registering an account, it is forbidden to place, following information:

- violating legally protected property and/or personal non-property rights and legitimate interests of the Company or third parties, infringing on their honour and dignity;

- having an obscene or offensive nature;

- violating the copyright and related rights of third parties;

- containing the data the dissemination of which is prohibited or restricted by applicable laws;

- about parcels the content of which is prohibited for circulation (the circulation is restricted without compliance with the relevant conditions) in accordance with applicable laws;

- about parcels, the contents of which is included in the list of items prohibited for delivering using the DELSE application (Appendix 2);

- violating applicable laws in any other way.

The Application Administration has the right at any time to delete an account, any review, comment, announcement, or content posted in the Application that does not meet the requirements of this Agreement.

5.2 Verification

5.2.1 The Company shall be entitled to use the system to check (verify) a part of the information provided by the User. These measures are necessary to increase trust, prevent or detect fraud, and ensure transparency in the Application use.

5.2.2 The User agrees that any User data posted in the Application are reliable and can pass the verification procedure. However, the Company does not guarantee the accuracy and reliability of such information.

5.3 Publishing of Announcements

5.3.1 The User is granted access to the Announcement publication function. The Announcement publication function means that the User can place in the Application Announcements accessible by all Users.

5.3.2 The Application Administration has the right at any time to delete an Announcement that does not meet the requirements of this Agreement.

5.3.3 A User that has violated the provisions of this Agreement may be granted restricted access to the Application on a permanent or temporary basis.

5.3.4 A User can publish Announcements in the Application only if the conditions set out below are met.

When a User places an Announcement, s(he) must specify points of departure and destination, the dimensions and weight of the Parcel, its content and appearance (photo), and information about the Recipient or his(her) route.

The content of the Parcel shall not contradict the current legislation of the countries where delivery is carried out;

5.3.5 The User is fully responsible for the content of the Announcement placed by it in the Application.

5.3.6. The User guarantees the accuracy and reliability of the information provided in the Announcement.

5.3.7. The User agrees that the Company is entitled independently and at its own discretion to set the criteria for determining the place of display of the User's Announcement among the Announcements of other Users, except in cases when the Company provides paid services to promote the Announcement, or existence of any other special procedure for placing the User's Announcement.

5.3.8. The Sender understands and agrees that an Announcement placed in the Application may remain unanswered by the Carrier, and its terms and other information are not the Company's obligation.

5.3.9. After the Carrier and the Sender agree on the possibility of delivery of the Parcel, the Carrier and the Sender determine the procedure and conditions for the delivery of the Parcel from the Sender to the Recipient. The Company is not responsible for the fulfilment of the conditions of delivery of the Parcel, defined by Users and the consequences that may occur in connection with the fulfilment or non-fulfilment of such conditions.

5.3.10. The Sender undertakes to familiarize the Carrier with the contents of the Parcel visually immediately before dispatch, as well as upload photos of the contents of the Parcel to the application.

The Company recommends that the Sender also make video of the contents of the Parcel, the moment of its transfer to the Carrier, and keep the record until the moment of delivery, transfer of the Parcel to the Recipient, and confirmation by the Recipient of delivery through the Application.

5.3.11. The Carrier undertakes to familiarize the Recipient with the contents of the delivered Parcel visually before transferring, as well as upload photos of the contents of the Parcel to the application.

The Company recommends that the Carrier also make video of the contents of the Parcel, the moment of its transfer to the Recipient, and keep the record.

5.3.12. After receiving the Parcel and checking its contents by the Recipient, the Sender and the Carrier confirms the delivery through the Application.

5.3.13. Upon confirmation of delivery, the Sender and the Carrier rate each other on a five-point scale. From the ratings received by the Sender and the Carrier, the weighted average ratings of the Sender and the Carrier are formed, which show the level of reliability of the User (the level of trust to him).

5.4 Financial Relations

5.4.1. To pay for the Company's Services, as well as to perform settlements between the Carrier and the Sender, the User must link to the Account his/her bank card from which funds will be debited against payments. Linking a bank card to the Account is performed by entering the bank card details on a special page in the Application, and making a trial payment. After successful authorization of the trial payment and verification of the validity of the bank card, the debited funds are immediately returned to the User's card account.

5.4.2 The conditions and obligations for the delivery of the parcel and payment for delivery are fixed by the Application and arise directly between the Sender and the Carrier, the Company is not a party to them and is not responsible for their implementation.

5.4.3. The Users agree that, as a Sender, they are required payment of fee for the services of the Company at the time of their confirmation of the Carrier's offer.

5.4.4. The amount of the Company's fee is is determined in US dollars (USD) in accordance with the Company's tariffs in effect on the day the services are rendered.

If the Company needs to pay VAT in the country, in which territory the service is provided, the amount of Company's fee is increased by the amount of VAT at the rate of this state.

The country in which the service is provided is determined by the bank account from which the payment was made.

5.4.5. While sending a response to the Sender's Announcement, which is the Carrier's offer to deliver the Sender's Parcel, the Carrier must specify the amount for which it offers to deliver the Parcel to the Recipient, the specified amount is fixed by the Application.

5.4.6. The User agrees that the Company is not a Party to the relationship between the Sender and the Carrier. The Company recommends that the User records all the terms of delivery of the Parcel in the relevant interface, as well as in messages in the Application.

5.4.7. Users acknowledge that they shall independently and on their own responsibility arrange fulfilment of their tax obligations, compliance with legal requirements governing business activities (in case of occurrence of the corresponding relations between the User and the state), other statutory requirements, as well as obligations to the Company and third parties.

5.5. Delivery Cancellation

5.5.1. The Sender has the right to cancel the Announcement, while the fee paid to the Company do not return.

If the Sender cancels the Announcement less than 1 day before the final delivery date agreed by the Users, his rating is lowered by 0.5 points.

5.5.2. The carrier has the right to refuse delivery.

If the Carrier refuses delivery less than 1 day before the final delivery date agreed by the Users, a fine of 1 US dollars (USD) is debited from the bank card linked to his Account, and the rating is lowered by 0,5 points. In this case, the Sender has the right to place the Announcement again free of charge, changing the delivery time in it.

6. RIGHTS AND OBLIGATIONS OF THE COMPANY

6.1 The Company's obligations are limited to ensuring the possibility for the User to receive the Company's Services in the manner stipulated by the Agreement.

6.2 The Company reserves the right, at its sole discretion, to change or delete any information published in the Application, to suspend, restrict or terminate the User's access to the Company's Services at any time due to violation of this Agreement, current legislation, the legal rights and interests of the Company and third parties.

6.3. The Company shall have the right to change the terms and conditions of the Agreement. The information about such changes is published by the Company on the Website and/or in the Application. The actual continued use of the Application after such changes to the Agreement means that the User agrees to such changes and/or additions.

6.4. Should the User violate the terms of the Agreement, the Company shall be entitled to suspend, restrict or terminate such User's access to any of the Company's Services and/or the Application on a unilateral basis at any time, without being liable for any possible damage caused to the User by such actions.

6.5. The Company shall be entitled to send messages to Users (including electronic messages) containing organizational, technical, informational, or other information about the capabilities of the Application or other information about the operation of the Application.

6.6. The Company is entitled to compensation payable by the User for the losses incurred by the Company as a result of the User's actions.

6.7. The Company undertakes not to use the User's credentials provided during the Registration procedure for any mercenary purposes and guarantees non-disclosure of such data, except in cases where disclosure of such information is an obligation of the Company due to applicable legislation and the terms of the Agreement.

6.8. The Company undertakes to provide the User with the opportunity to receive information support from the Company's technical support service with the use of the e-mail address specified by the User at the time of registration in the Application, by contacting the Company's technical support service via the appropriate form available in the Application. The scope of the information support is limited to specific issues related to the provision of Services by the Company and the use of the Application.

6.9. The Company has the right to moderate all Announcements and User Content, and remove them from the Application at any time at its sole discretion without explanation.

6.10. The Company reserves the right to remove from its servers any information or materials that, in the Company's opinion, are unacceptable, undesirable, or contravening the terms of the Agreement, current legislation, the legal rights and interests of the Company or third parties.

6.11. The Company shall fulfil the obligations set out herein.

6.12. The Company has the right, at its own decision and by its own choice, to involve any third parties to fulfil the terms and conditions of the Agreement.

7. RIGHTS AND OBLIGATIONS OF THE USER

7.1 The User is obliged to comply with the terms of this Agreement and appendices hereto, as well as to pay for the Services provided to him/her in the manner and under the terms stipulated by the terms and conditions of this Agreement and appendices hereto.

7.2 The User shall review the information about the terms of provision of the Company's Services and their cost.

7.3 When using the Application, the User is obliged to adhere to the current applicable legislation, including tax and business legislation (in case of occurrence of the relevant relationship between the User and the state).

7.4 The User shall be entitled to provide the Services in accordance with the terms of the Agreement.

7.5. The User shall be entitled to contact the Company's Support Service by completing the appropriate form of the Company's technical support service available in the Application.

7.6. The User shall use the Application only for legitimate purposes, comply with current legislation, as well as the rights and legitimate interests of the Company and third parties.

7.7. The User shall not take any actions aimed at destabilization of the Application operation, attempting to gain unauthorized access to the Application, or performing any other actions that violate the rights of the Company and/or third parties.

7.8. The User shall not violate, block or otherwise cause harm to the security of the Application.

7.9. The User must not use the Application to perform the actions aimed at: undermining network security and violating any software and hardware connected to the Internet, as well as carrying out network attacks on any resources available through the Internet, including, but not limited to, the Company's software and hardware.

7.10. The User must not perform any actions aimed at gaining access to other person's account by cracking the password to log in, by means of unauthorized interference, or by performing any other similar actions.

7.11. The User must not place Announcements in the Application that violate the terms and conditions of this Agreement or applicable legislation.

7.12. The User shall not transfer Parcels to the Carrier for their delivery to the Recipient in case their content is prohibited from circulation (the circulation is restricted without compliance with the relevant conditions) or otherwise violate applicable law.

7.13. The User shall provide the Company, upon written request (sent by fax/by post/via e-mail and/or through the Application), with any documents regarding the subject matter of the Agreement, within three (3) business days from the date of receipt of such request by the User.

7.14. The User must by his/her own efforts monitor changes in the terms of the Agreement on the Website and/or in the Application. The absence of objections and continued use of the Application and/or receipt of the Services after the publication of changes in the Agreement and other changes are considered as the User's agreement with the changes and additions made. All risks associated with the occurrence of adverse consequences due to non-observance by the User of the requirements of this clause of the Agreement are borne by the User.

7.15. The User guarantees that s(he) owns all rights to use the materials and/or any Content posted by them while creating Announcements.

7.16. The User, while interacting with other Users with the use of the Application, understands and confirms that:

7.16.1. The Company and the Users are completely independent entities that do not affect each other's activities;

7.16.2. The Company is not responsible for compliance with applicable legislation and User expectations regarding the delivery of the Parcel;

7.16.3. The Company provides only software and technical resources for placing the relevant Announcements, and also allows the Users to communicate with each other with the use of the Application;

7.16.4. Civil law relations, or other obligations and agreements in terms of delivery of the Sender's Parcel by the Carrier, as well as settlements between the Carrier and the Sender arise exclusively and directly between the Carrier and the Sender;

7.16.5 The Company is not responsible for the quality and delivery time of the Sender's Parcel by the Carrier.

7.17 The User may have other rights and bear other obligations established by the Agreement.

7.18 By entering into this Agreement, the User confirms that s(he) is familiar with the obligation to comply with current legislation, including, but not limited to, tax and business legislation (in the event of occurrence of the relevant relationship between the User and the state).

7.19 The User must review all appendices to this Agreement. The fact that this Agreement is concluded means that the User has reviewed the text of this Agreement and its appendices.

8. BLOCKING AND DELETING AN ACCOUNT

8.1. The User may terminate the relations with the Company at any time, provided that there are no outstanding payments for the services rendered.

8.2. Should the User violate the Agreement, provided that the Company has reasons to believe that blocking is necessary to ensure the security of Users or third parties, for the purpose of preventing fraud or procedural proceedings, the Company has the exclusive right:

8.2.1. to terminate the Agreement and block access to the Application without warning;

8.2.2. to delete account, any review, comment, announcement, or content posted in the Application;

8.2.3. to limit User's access to the Application features;

8.2.4. to block the User's Account on a temporary or permanent basis.

8.3. If required, the User will be notified of such measures. The Company shall be entitled to decide at its own discretion whether to remove the measures applied.

9. LIABILITY, LIMITATION OF LIABILITY

9.1 The Company shall not be held liable in the following cases:

9.1.1 for any possible harm caused to Users when using the Application and/or Services;

9.1.2 for any possible losses, damage caused to the data that may occur due to the User's violation of the terms of the Agreement;

9.1.3 for the speed and uninterrupted operation of the Application, its compatibility with the software and operating systems of the User's devices;

9.1.4 for the existence of errors and/or viruses during the operation of the Application, interruption of communication channels and failure of server infrastructure at the level of main communication channels, data exchange centres, computation centres, as well as regional and local communication lines, non-performance or improper performance of its obligations as a result of failures in telecommunicative and/or power networks, as well as wrongful acts of third parties aimed at obtaining unauthorized access and/or disabling the Application;

9.1.6. for improper operation of the User's devices;

9.1.7. for non-compliance of the Application and/or the Services with the User's expectations;

9.1.8 for the User's actions in the Application and for the consequences of using the Application;

9.1.9 for temporary failure of payment systems, failure to accept and/or transfer User payments for the reasons beyond the Company's control, as well as caused by force majeure circumstances;

9.1.10 for the content of the information posted by Users in the Application;

9.1.11 for the use of services and products offered to the User on a paid and/or free-of-charge basis by third parties, including those that may be presented in the Application;

9.1.12. for the risk of switching from the Application to third-party resources;

9.1.13. for the actions of any third parties, as well as operation of payment systems, communications providers that are not the actions of the Company;

9.1.14. for placing the mobile Application and links to it in any unauthorized (unconfirmed) Company sources (counterfeit application), as well as further use of such application;

9.1.15. for using the Application by third parties who have obtained unauthorized access to the User's device or account;

9.1.16. for Users' compliance with applicable legislation, including, but not limited to, tax and business laws (in the event of occurrence of the relevant relations between the User and the state).

9.2 The Company is not liable to the User or any third parties for:

9.2.1. any direct and/or indirect losses, including lost profits or lost data, for damage to honour, dignity and business reputation caused in connection with the use of the Application and/or Services, or the inability to use it.

9.2.2 content and legality, reliability of the information used/received by the User when using the Application;

9.2.3. absence of offers or responses to the Sender's Announcement;

9.2.4. quality and delivery time of the Parcel by the Carrier;

9.2.5. compliance of the Parcel (the content of the Parcel) or the order of transportation of the Parcel with the applicable legislation;

9.2.6. fulfilment by the Sender of its obligations to pay the sums of money agreed upon with the Carrier regarding the delivery of the Parcel.

9.3. The Company does not control the fulfilment of arrangements between Users regarding delivery of the Parcel based on the placement of the relevant information in the Application.

10. EXCLUSIVE RIGHTS AND GUARANTEES OF THE COMPANY

10.1 The Application is protected by the USA legislation and international legislation regarding the protection of copyright and intellectual property rights. The exclusive intellectual property rights to the Application (including, but not limited to, any images, photos, animation, videos, music, text, software Code, Company Content, mobile applications, design, Website and "applets" included in the Application and anything that is subject to intellectual property rights posted in the Application by the Company and/or its authorized third parties) and any printed materials accompanying the Application are the property of the Company. Any use of the Application is allowed only with the Company's permission. Using the Application without the Company's permission in any manner or for the purposes other than those permitted by this Agreement is illegal and may result in bringing the User to liability.

10.2. For the duration of using the Application the Company grants the Users a limited, personal, non-exclusive license to use the Application solely for the purpose of using it under the terms of this Agreement. The Company reserves exclusive intellectual property rights.

10.3 The Users undertake not to perform any actions aimed at:

copying or changing the software that ensures operation of the Application and provision of the Services by the Company;

creation of the programs based on the software ensuring the operation of the Application and the provision of the Services by the Company;

penetration into the software that provides the operation of the Application and the provision of the Services by the Company, in order to obtain the source codes of such software;

selling, repurchasing, making available for use, transfer to third parties in any other form of rights in relation to the software that ensures the operation of the Application;

modification of software that ensures the operation of the Application and the provision of the Services by the Company, including for the purpose of obtaining unauthorized access to them;

other actions similar to those listed above that violate or may violate the rights of the Company and third parties.

not using the non-original copies of the Application.

11. CORRESPONDENCE BETWEEN THE PARTIES, WARNING AND NOTIFICATION

11.1. Correspondence between the Parties regarding the performance of the Agreement is maintained with the use of the official e-mail address of each of the Parties. The Company's official e-mail address is as follows: support@delse.by. The official e-mail address of the User is the e-mail address specified by the User during registration. Correspondence between the Parties can be carried out owing to the Application feature making it possible to exchange electronic messages. The duly sent messages are considered to be received by the recipient at the time of their sending.

11.2. From the date of conclusion of the Agreement, the Company and the User recognize the legal force of messages and actions performed and transmitted with the use of the Application on behalf of the User, as well as using the e-mail address specified by the User during Registration.

11.3. The Parties agree that all warnings and messages received at the official e-mail address and/or through the Application function are considered to have been duly delivered to the addressee.



12. APPLICABLE LAW, DISPUTE RESOLUTION AND JURISDICTION

12.1. This Agreement shall be governed and construed in accordance with the current US legislation as well as international legislation.

12.2. The Parties undertake to take all measures aimed at settlement of any disputes and disagreements through negotiations.

12.3. Should the Parties fail to settle a dispute through negotiations, the disputes arising out of the relations between the Parties shall be resolved by the US judicial authority in accordance with US law.

12.4. Before applying to the court with a claim regarding disputes arising out of the relations between the Parties, it is mandatory to submit a complaint (a written proposal for voluntary settlement of the dispute).

12.5. The recipient of the claim within 30 calendar days upon receipt of the claim shall notify the claimant in writing of the results of its consideration.

12.6. The claim, as well as the response to it, can be sent by a message in the Application or to the User's e-mail address specified during registration and to the Company's e-mail address support@delse.by

13. FINAL PROVISIONS

13.1. The Agreement in relation to each of the Users becomes effective after the User has performed the actions indicated in clauses 2.5., 2.6. of the Agreement and shall remain in force until the User deletes his/her account in the Application.

13.2. For all questions related to using the Application the User shall contact the Support Service.



Any appendices to the User Agreement form its integral part:

Appendix 1: Privacy Policy

Appendix 2: List of items prohibited for sending using the "DELSE" application





Delse, Inc.

1201 N.Orange Street, Suite 7160

19801, Wilmington, DE

United States